General conditions

This document is intended to regulate the Terms of Service for making online services with ETC America S.A., whose trade name is EXCLUSIVERSE. ETC America, S.A., is a company constituted and existing under the laws of the Republic of Panama, as established in Deed number 7096 extended in the Third Notary of the Circuit of Panama on June 28, 2013, registered with the Legal Entities Public Registry, Document Listing Department, under number 2418319 807 496 on July 3, 2013. The terms 'You' and 'User' will hereinafter refer to all individuals who for any reason access www.exclusiverse.club (hereinafter referred to as the 'Exclusiverse Website'), or use the services provided by the Internet portal. The use of these services implies full and unreserved acceptance by the User, as well as the validity of each of the General Conditions of the Program contained in the most recent version of these Conditions. As a customer, You declare to be of legal age, and have sufficient legal capacity to be bound by the Terms of Exclusiverse.

2. Protection of the User's personal data by EXCLUSIVERSE.

Privacy Policy

PRIVACY AND PERSONAL DATA PROTECTION

ETC America S.A. is a legal entity liable under the terms of Act 24 of 2002, as amended under the Protection of Personal Data in the Possession of Private Parties Act (hereinafter referred to as the Act), with regard to information requested directly by You through the Internet domain www.exclusiverse.club, www.exclusiverse.club and the same information collected for the following purposes:

• Handling the operation of transactions for individuals or legal entities that have any kind of relationship with EXCLUSIVERSE in their capacity as User of EXCLUSIVERSE, as described on the Exclusiverse Website.

• Treatment of said information to carry out research, statistics, promotions, advertising, notifications and communications of any kind with regard to this Agreement.

EXCLUSIVERSE will not transfer the information that it collects. The data requested is relevant because EXCLUSIVERSE aims to process the information collected in accordance with the criteria of EXCLUSIVERSE to make decisions with regard to the specific relationship it maintains with each of its customers.

The means established for the customer(s) as owners/holders of the information collected to limit the use or disclosure of their data or to exercise their rights to access, rectify or cancel and oppose, will be carried out in writing in accordance with legal requirements, and sent to the following email address: hello@exclusiverse.club. hello@exclusiverse.club.

The procedure for amending this Privacy Notice consists in obtaining the corresponding authorization from Exclusiverse. Similarly, the means by which the content of said modification will be communicated is through publication on the www.exclusiverse.club website. www.exclusiverse.club .

EXCLUSIVERSE has taken measures to protect Users' personal information against damage, loss, alteration, destruction or access, unauthorized use or processing, and constantly updates the necessary administrative, technical and physical security measures.

You agree not to disclose 'Confidential Information' (in accordance with the provisions outlined below) to any third party

EXCLUSIVERSE THIRD-PARTY LINKS.

EXCLUSIVERSE is not responsible for links to third parties that lead to other websites. Nor is it responsible for the content or data processing that may occur on the websites of third parties that can be accessed through links or hyperlinks from the Exclusiverse Website. OWNERSHIP OF THE EXCLUSIVERSE WEBSITE This site is owned by ETC America S.A., a company that exists in accordance with the laws of the Republic of Panama, as established in Deed Number 7096 extended in the Third Notary of the Circuit of Panama on June 28, 2013, registered with the Legal Entities Public Registry, Document Listing Department, under number 2418319 807 496 on July 3, 2013.

3.3. Use of Cookies. Access to this Exclusiverse Website may involve the use of cookies on the page or pages that are linked or referenced through links. Users who do not wish to receive cookies, or wish to be informed of their use, must configure their browser accordingly.

4. 4. Legislation and Jurisdiction. These Conditions will be governed by the laws of the Republic of Panama. ETC America S.A. and the User expressly forgo any other jurisdiction, and submit themselves to the Courts and Tribunals of ETC America S.A. for any dispute that may arise from the provision of services that are subject to these Conditions.

5. Images that appear on the Website and linked pages or hyperlinks

The photographs and maps found on the www.exclusiverse.club, website, linked pages or hyperlinks are only intended to provide further information to potential customers of EXCLUSIVERSE.

6. Privacy Policy

6. Privacy Policy ETC America S.A. is a legal entity responsible for the information that it requests directly from customers through the www.exclusiverse.club, website. With the consent of the information holder, the information collected may be used for the following purposes:

• To manage the transactions of individuals or legal entities that have any relationship with Exclusiverse as customers of the Exclusiverse, as described on the www.exclusiverse.club website. www.exclusiverse.club.

• To process such information to carry out research, statistics, promotions, advertising, notices and communications of any kind in relation to these Terms and Conditions of the Exclusiverse.

Exclusiverse will not transfer the information that it collects.

The data requested is relevant because Exclusiverse aims to process the information collected in accordance with its criteria to make decisions with regard to the specific relationship it maintains with each of its Exclusiverse customers.

The means established for the customer(s) as owner(s) or holder(s) of the information collected to limit the use or disclosure of their data or to exercise their rights to access, rectify or cancel and oppose, will be carried out in writing and sent to the following email address: hello@exclusiverse.club. hello@exclusiverse.club.

The procedure for amending this Privacy Notice consists in obtaining the corresponding authorization from Exclusiverse. Similarly, the means by which the content of said modification will be communicated is through publication on the www.exclusiverse.club website. www.exclusiverse.club.

Exclusiverse has taken measures to protect Users' personal information against damage, loss, alteration, destruction or access, use or unauthorized processing, and constantly updates the necessary administrative, technical and physical security measures.

7. Third-party links on the website

Exclusiverse is not responsible for links to third parties that lead to other websites. Nor is it responsible for the content or data processing that may occur on the websites of third parties that can be accessed through links or hyperlinks from the www.exclusiverse.club website. www.exclusiverse.clubNor will it be responsible for the personal data shared by customers of Exclusiverse on other websites. Exclusiverse is only responsible for the content on its website.

8. Use of Cookies

Access to the www.exclusiverse.club website www.exclusiverse.clubmay involve the use of cookies on the page or pages that are linked or referenced through links. Customers who do not wish to receive cookies, or wish to be informed of their use, must configure their browser accordingly.

9. Legislation and Jurisdiction

The terms and conditions for the services provided by ETC America, S.A. shall be governed by the laws applicable to the Republic of Panama. ETC America S.A. and the Customer expressly waive any other jurisdiction that may relate to them by virtue of the location of their property, their domiciles or for any other reason, and submit to the Courts and Tribunals of the Republic of Panama in respect of any dispute arising out of the provision of the services subject to these Terms and Conditions.

10. Acceptance of the Terms and Conditions

The Customer is aware that contracting Exclusiverse services online implies their full and unreserved acceptance of each of the clauses contained in the terms and conditions of use of the website, which are shown here: www.exclusiverse.club,  www.exclusiverse.clubin the version published by Exclusiverse, at the time the Customer takes out the Exclusiverse services. These terms and conditions of use of the www.exclusiverse.club website supplement these Terms and Conditions, as long as they do not conflict. Accordingly, the Customer must be aware of the importance of consulting the rules of use of the www.exclusiverse.club website before accessing and/or using these services.

11. Terms and conditions of Exclusive Traveler Club memberships.

Contractual policies described in general policies of https://exclusive.exclusiverse.club/detail-membership.
 
The detailed benefits of your membership are described in:

12. Conditions of Use and Regulations

  1.      In order to redeem and enjoy the Exclusive Nights you must comply with the conditions of use described in this document.
  2.     This certificate is non-transferable and non- negotiable. It may only be redeemed by the persons who appear as titleholders in the Mediation Contract and under the names who appear in this certificate.
  3.     In order to use this certificate and be able to enjoy the Exclusive Nights, Owners must have paid their membership in the following proportions:
     
    Premium Memberships:
    a) To be able to use 100% of the Exclusive Nights, the holders must have paid the full amount of the mediation contract, i.e. 100% of the subscribed payment.
     
    Gold / Platinum / Infinity Memberships:
    a)Once The Owners of the Mediation Contract have paid 50% of the totalvalue of the Contract and are up to date in the payment of the current fees, they will be able to enjoy the use of 50% of the Exclusive Nights included in this contract according to the conditions of use and regulations.
    b)In order to be able to use the remaining 50% of the Exclusive Nights, The Owners must have paid the entire mediation contract in full, i.e. have completed 100% of the subscribed payment.
  4. Reservations for the Exclusive Nights included in this certificate may only be made for the Participating Establishments and must be made at least 30 days prior to the date on which you wish to stay at any of the Participating Establishments.
    Reservations made based on this certificate may be made through the Exclusive Traveler Club Web page or through the Exclusive Traveler Club e-mails or customer service telephone number.
    Reservations for the Exclusive Nights shall be for a double room, for a maximum of two (2) persons, in the room category and benefits pursuant to the Mediation Contract signed. All inclusive food. Excludes any type of transportation, tours, personal expenses, service costs, fees and taxes.
    Reservations must be reconfirmed by Exclusive Traveler Club; unconfirmed reservations will not be accepted by the Participating Establishments.
    5.     Reservations for the Exclusive Nights may be requested without paying any additional fees per day and per person, only for the following dates: Period: 01/11 al 20 12, Period: 01/04 al 13/04, Period: 21/04 al 31/10
  • These dates are valid for the same years as this certificate and until redeemed.
  • All dates during the Holly Week period are expressly excluded and shall have an additional payment of USD 100 per person per day. Holly Week dates will be updated automatically and shall be those marked annually.
    6.     Reservations for the Exclusive Nights requested for the following dates shall have an additional fee per person per day as detailed next:
  • 21/12 to 02/01 additional payment of USD 100 per person per day (kids 0 -12 years old - free)
  • 03/01 to 31/03 additional payment of USD 100 per person per day (kids 0-12 years old - free)
    7.     Reservations for the Exclusive Nights may be changed once without additional cost for up to 30 days before the arriving at the Establishment. If a second change to the reservation is needed, a rescheduling fee of USD 150 must be paid for each change made.
    8.     If the Reservations for the Exclusive Nights are changed with less than 30 days and up to 15 days before arriving at the Participating Establishment, an additional amount of USD 300 must be paid for administrative expenses and will always require reconfirmation of the change by Exclusive Traveler Club.
    9.     Reservations for the Exclusive Nights may not be changed nor cancelled with less than 14 days before arriving at the Participating Establishment, except with the express confirmation of Exclusive Traveler Club.
    10.    The validity of this Certificate is the one corresponding to the Exclusive Nights ETC Certificate, so that once the validity period expires or it is cancelled or the Exclusive Nights have been fully used, this certificate will cease to be valid.
    11.    The conditions of use of this certificate may be modified as shown in the webpage www.exclusivetravelerclub.com or as informed to you by mail or e-mail.